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Legal · Don Rayo

Data deletion

How to ask us to erase the data about you we have received through Facebook, Instagram or Messenger.

Last updated 21 October 2026Version 2026-10-21Solbizz Canarias S.L.U.

On this page
01

What we receive from Meta

When you deal with Don Rayo on Facebook, Instagram or Messenger, Meta passes us:

  • The messages you send to our Page or account, and anything you attach to them.
  • Your profile name (on Instagram, your name or, if you have none, your username) as Meta shares it with us, and the identifier Meta uses for you towards our Page or account.
  • Your answers to our contact forms on Facebook or Instagram.
02

How to ask us to erase it

Write to hola@donrayo.es with the subject "Eliminar mis datos de Meta", saying which profile or account you contacted us from.

You can also ask, as for any other right, the way our privacy policy explains under "Your rights".

We will answer within one month (Article 12(3) GDPR).

03

What we keep, and why

We will erase what we have received from Meta except what a law obliges us to keep. Which data that is, for how long and why, our privacy policy explains under "How long we keep it".

04

Who is responsible

  • Solbizz Canarias S.L.U. (Don Rayo), tax number B76607415
  • Address: Calle Félix Casanova Ayala 44, 38678 Armeñime, Santa Cruz de Tenerife, España
  • E-mail: hola@donrayo.es

Site owner

Solbizz Canarias S.L.U.
Tax number (NIF) B76607415
Calle Félix Casanova Ayala 44, 38678 Armeñime, Santa Cruz de Tenerife
Registro Mercantil de Santa Cruz de Tenerife, Tomo 3280, Folio 216, Sección 8.ª, Hoja TF-52035, Inscripción 1.ª

Anything here you are not sure about? Write to hola@donrayo.es and we will explain it in plain words, with no template in sight.

Data deletion · Don Rayo