Mobile, with the data you choose.

It is moving operator and keeping the number you already have. You ask us, and we handle it with the operator you are leaving; you do not have to ring anybody or explain yourself.

Not long, and this is what we promise: your number is live with us within a maximum of 2 working days from signing.

On mobile, every 30 days. You change a line's plan and from then on that line waits 30 days before the next change: that is the only limit there is, and it is not a minimum term. Changing costs nothing, it restarts no commitment, and you can carry on changing it for as long as you have the line.

It depends on what you have. We are never going to charge you extra without telling you. Check your line or message us and we will tell you exactly what is left and what happens next.

In almost every destination yes, to landlines and to mobiles. There is the odd one where only landlines are included — Morocco is today's case — and where that happens you will see it marked «landlines only» in the destination list, beside the country, before you sign up for anything.

The tariffs with international minutes and the minute bundles cover the same list of destinations.

See the countries included

Roaming is using your line while you are in another country. Inside the European Union it works on terms close to the ones you have at home. Outside the EU, check before you turn it on. Tell us where you are going and we will tell you what you have included, with no small print.

It is a digital SIM: instead of inserting a card, a profile is installed on your mobile, usually by scanning a QR code. It works exactly like a plastic SIM, and there is nothing to wait for in the post.