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HELP CENTRE

Don Rayo TV

The three ways to watch: on your phone, on your television and in a browser.

On this page
01

On your mobile or tablet

Don Rayo TV plays in three places: on your mobile, on your television and in a browser. All three use the same sign-in details, so signing in once on each device is enough.

On a phone or a tablet you watch through an app. Look for it in your mobile’s store and download it:

  • On Android, the MASMEDIA app on Google Play.
  • On iPhone and iPad, the MASMEDIA app on the App Store.

THAT IS THE ONE

In the store the listing is called MASMEDIA. It is the right app, even though it does not carry our name.

02

On your television

If your television is a smart TV, it plays through the same app: look for it in the television’s own store, under that same name, and sign in with your details.

And if your television does not have it, you can watch from your mobile just the same: open the app on it and send it to the television with a Chromecast or a Fire TV Stick.

03

In a browser

On a computer it plays in the browser, with nothing to install. The address is tv.donrayo.es.

ONE ACCOUNT

It makes no difference where you sign in: the account is the same on your mobile, on your television and in the browser, and you can move between devices whenever you like.

04

The sign-in details

The sign-in details reach you by e-mail as soon as the television is active: a username and a password.

CHANGE THE PASSWORD

The first password travels by e-mail, so change it as soon as you are in. You can change it in the app or in the browser, whenever you like.

If something is not working — the e-mail has not arrived, it will not let you in, the picture keeps stopping — write or call us from the support page. Don Rayo answers.

Not finding what you need?

Write or call and we talk you through it: Don Rayo answers.

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Don Rayo TV · Don Rayo